2014 Jeep Cherokee: recalls, complaints and the safety record

Neither figure below is a rating. The 13 recall campaigns on the 2014 Jeep Cherokee represent defects serious enough that the manufacturer owes affected owners a remedy at no charge. The 2,639 complaints are unverified owner reports, valuable in aggregate rather than individually. Together they tell you where to point a mechanic, not whether to buy.

Within those complaints, 55 reports describing a crash, 16 describing a fire, 39 reporting an injury. Those flags come from what the owner described when filing, not from a NHTSA investigation, and a single incident can generate several reports — but they are the entries worth reading in full before buying.

NHTSA also lists 4 open or closed investigations touching this model year. Investigations sometimes end in a recall and sometimes in nothing at all; they are an early signal rather than a finding.

Read this as a checklist to run against one VIN. Recalls are issued against production ranges, so a car built weeks either side of the range is unaffected — and a car inside it may still be waiting for a repair that has been free the whole time.

A further 5 campaigns on this vehicle are listed in the table above and also coverother models — industry-wide actions like the Takata inflator recalls sweep up many nameplates at once. Read those in full on NHTSA’s page for the campaign number, and use a VIN check to see which apply to one specific car.

Below is where 2,639 owner reports landed once NHTSA sorted them by failed component. Judge the 2014 Jeep Cherokee on the shape rather than the sum: a popular car accumulates complaints simply by existing, but a single category taking a large share points at something structural.

That concentration is the headline for this model year: power train draws 55% of everything filed, which is the pattern of a specific weakness rather than ordinary wear reporting. Whatever the shape, complaints are what owners believed happened; the inspection list further down is how you test that against the actual car.

Complaint filings for the 2014 Jeep Cherokee peaked in 2016. Timing carries information: a peak within a year or two of release usually means a build or design fault surfacing early, while a peak years later points at a wear-out failure that arrives with mileage — the kind a used buyer meets rather than avoids.

A 2014 Cherokee is old enough that condition and maintenance history outweigh anything in the federal record — the complaints below tell you where to look, not what you will find.

Read against the rest of the run, this year sits above the nameplate’s own median year for complaint volume. Not every Cherokee year reads the same way, and knowing which ones are worth stepping around is often the difference between two listings at the same price — see every Jeep Cherokee model year ranked.

Every complaint below carries the date the owner says the failure happened, and the gap between that date and the 2014model year is the age of the car when it broke. Read down the right-hand column: the systems that fail early were mostly somebody else’s warranty problem, and the ones that fail late are the bill waiting for whoever owns the car next.

On this car steering showed up early enough that most reports fell inside the original warranty, so a well-kept example may already have had that work done — ask for the paperwork rather than assuming the problem is ahead of you. Service brakes is the latest-arriving of the group at a median of 6.8 years, which is the one to budget for on a car of this age.

These stars were earned by a new example in a laboratory. They describe the design's crash performance, not the condition of any used car wearing the same badge: structural repairs, aftermarket parts and previous damage all change how a body behaves in an impact, and none of it shows up here.

NHTSA rated 2 configurations of this model year separately, and they do not always score alike — drivetrain and body style change how a vehicle behaves in the rollover and side tests especially. Check which one you are actually looking at.

The tested configuration above was the 2014 Jeep Cherokee SUV 2WD. Driver-assistance equipment on this model year: forward collision warning was optional, so it varies car to car, and lane departure warning was an option worth confirming on the specific car.

Data narrows where to look; only an inspection tells you what is there. The list below is drawn from what 2014 Jeep Cherokee owners actually reported, so it belongs at the top of the pre-purchase checklist rather than buried under generic advice.

• Power train — 1,463 owners filed about this; have a mechanic look here first
• Engine — 513 owners filed about this; have a mechanic look here first
• Electrical system — 448 owners filed about this; have a mechanic look here first
• Recall completion — confirm by VIN that all 13 campaigns were actually repaired, not just mailed about
• Corrosion and suspension wear — at this age, condition outranks anything in the federal record
• Engine bay and wiring — fire reports exist for this model year, so inspect for heat damage and amateur electrical work

Complaint data tells you what went wrong for other owners; body style tells you where this kind of vehicle wears out regardless. These are the SUV checks that belong alongside the 2014 Jeep Cherokee's own record.

• All-wheel-drive engagement — transfer cases and couplings fail expensively and hide well on a short test drive
• Rear tailgate seals and the spare well — water pools here first and rots outward unnoticed
• Third-row and folding-seat mechanisms if fitted, plus the floor beneath them for damp
• Roof-rail and crossbar mounts — loads carried up high stress mounts that leak once disturbed

Each of these turns something on this page into a question the seller either answers confidently or does not.

• Were the 13 campaigns completed, and is there dealer paperwork for them?
• Has the power train ever been repaired or replaced?
• Who has serviced it, and can I see the records?
• Has it been in a collision, and did insurance pay for the repair?
• Can I take it to my own mechanic before we agree a price?
• Is the title in your name and free of any lien?

Everything above describes the model year. The car in front of you has its own history: which of these 13 campaigns apply to its VIN range, whether those repairs were done, what its title record says, and what it was built with. That is a VIN question, and the decode is free.

A single vehicle’s recall count means little in isolation — what matters is how it compares with what else was on the lot. These are the closest matches on this site by body type and model year:

• 2014 Toyota RAV4 — 7 recalls, 206 complaints
• 2013 Ford Edge — 2 recalls, 2,437 complaints
• 2013 Ford Escape — 18 recalls, 2,748 complaints
• 2013 Ford Explorer — 12 recalls, 2,228 complaints